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FAQ

FAQs

IF YOU CAN’T FIND THE ANSWER YOU’RE
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  • What is KiddiPlan? keyboard_arrow_right

    Kiddiplan is an online platform that allows parents or guardians to easily find and book classes for their kids.

    All our classes display real time availability, so you don’t have to call or email the activity provider before booking.

    KiddiPlan was set up, and is run by parents who wanted an easy way to find and book classes for their kids.

  • How is KiddiPlan different from other websites? keyboard_arrow_right

    We are not only an activity-listing website, but also show real time availability allowing parents to book online.

  • How can my business benefit by using KiddiPlan? keyboard_arrow_right

    Our Associate Platform is designed to make your life easier, and let you focus on what you love doing – teaching children!

    We do this by:

    • Reducing the time you spend on admin
    • Aggregating all class, booking and customer information in one place.
    • Allowing you to accept online payments.
    • Giving you an immediate presence on the Internet, enabling you to reach thousands of parents.
  • How do I register my business with you? keyboard_arrow_right

    Simply complete the registration form or call us on 020 8088 9900.

    Our Associates’ Platform is very easy to use and you can be up and running in less than 10 minutes.

  • Can you help me get started? keyboard_arrow_right

    Yes, of course! Our free setup service gets you up and running in no time at all.

  • How am I notified about bookings? keyboard_arrow_right

    Each time you receive a booking we will send you an email including all the customer’s contact details. You can also track bookings in your Associates’ Platform.

    Your available places will be updated accordingly.

  • When do I get paid? keyboard_arrow_right

    We transfer any outstanding payments (net of our fees) to your nominated Bank or PayPal account every two weeks.

  • What’s your fee structure? keyboard_arrow_right

    All bookings by Credit Card or PayPal will be subject to a processing fee, as charged by Braintree , our payment provider.

    All other fees or commissions are individually negotiated (see your individual terms and conditions).

  • Can I accept payments by cash, cheque or bank transfer? keyboard_arrow_right

    All activity providers must accept payments by credit card and PayPal, but in addition you can choose to accept cash, cheques or bank transfers by changing your Business Profile settings.

  • Can I use the Associates’ Platform to accept direct bookings from parents? keyboard_arrow_right

    Yes, our system is designed to save you time, allowing you to run your entire business. If a parent calls or sends you an email directly, you simply need to enter the booking in your Associates’ Platform.

  • Do you have a minimum contract period? keyboard_arrow_right

    KiddiPlan has a minimum contract period of three months. You can terminate your agreement with us with three months notice.

  • Can I list multiple Classes? keyboard_arrow_right

    Yes, the Associates’ Platform is very flexible and easy to use, allowing you to list multiple classes in multiple locations.

  • How do I keep track of Bookings? keyboard_arrow_right

    A full record of Bookings can be found in the Associates’ Platform.

  • How do I keep track of my customer’s details? keyboard_arrow_right

    A list of all your clients is conveniently displayed in the Associates’ Platform.

  • How do I know if my listing is effective? keyboard_arrow_right

    We will work closely with you to make sure that all elements of your listing are up to scratch. We also use advanced tracking technology and are able to share any of our insights with you.

  • Can I ‘list only’ without taking Bookings with KiddiPlan? keyboard_arrow_right

    You’ll receive most benefit from our Platform if you use it to manage your Bookings. If your franchise agreement doesn’t allow you to accept bookings, please contact us

  • What if I have any other questions? keyboard_arrow_right

    Please contact us by email associates@kiddiplan.com or phone 020 8088 9900, and we’ll be happy to help.

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